tpplay

tpplay App support

Contact
+91 3368318951

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click 'send OTP' again and wait for the allotted time to pass. If you're still unsuccessful, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should resolve any issues you were experiencing with the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, with no option to withdraw bonus funds. This means users can access their earnings from gaming activities, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

For registration in this app, you must complete and submit all required KYC details, which include saving your Aadhaar card, UPI details, and bank information. This will ensure a smooth and secure onboarding process. Please ensure all necessary details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payments may extend the waiting period to up to 24 hours. This delay can be unpredictable and may require patience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, and they cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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