tpplay

tpplay App support

Contact
+91 9721215370

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your mobile number to access the account. This simplified method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to appear. If you're unable to receive the OTP, try clicking on "send OTP" again and wait for the specified time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active phone number associated with your account. If your number has changed, verify and update your KYC (Know Your Customer) details with our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once installed, you can start playing the newly updated version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, with bonuses not being withdrawable. This means users can access their earned gaming rewards, but not their bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, delays may occur with payments, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can use the bonus funds to play games, but the winnings from those games can be withdrawn. The bonus winnings can be withdrawn separately from the bonus funds themselves.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact the care centre for assistance.

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