tpplay

tpplay App support

Contact
+91 1600270207

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you're still experiencing problems, click "send OTP" and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, provide your KYC (Know Your Customer) details to the customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the current app from your device and then download the latest version. Once the latest version is installed, you can log in and start playing. This should fix any compatibility problems and allow you to access the app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for money earned from gaming, and bonus funds cannot be withdrawn. This means users can cash out their actual gaming winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays can cause users to wait up to 24 hours for their transactions to process. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from games played with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, only the resulting winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's failing, don't worry – the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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