tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3242685306
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a stable internet connection. Wait for a strong signal before attempting to send the OTP. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to assist with account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app. This will ensure you have the newest features and can play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means you can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can disrupt the expected efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn by anyone. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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