tpplay

tpplay App support

Contact
+91 1560513725

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a few attempts, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you should be able to log in and play without any problems. This should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, you can only withdraw earnings from gaming activities, not bonus rewards. Your bonus collection cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved in this app. This includes linking your Aadhaar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause a wait time of up to 24 hours. This delay is an exception to the otherwise efficient service experience.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming purposes and cannot withdraw them as cash. Any winnings earned while playing with bonus funds can be withdrawn. The bonus money itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on the status of your withdrawal, go to the settings and view your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, contact their care centre for assistance.

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