tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0314037154
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after the given time, you can access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active account number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated features. Once updated, you can start playing the app again.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means you can only withdraw the real earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded all required KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This will help facilitate a smooth and efficient experience. All necessary information should be accurately and completely filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce processing time from 30 minutes to 3 hours. However, due to occasional delays in payment processing, users may experience a wait of up to 24 hours. This delay occurs when payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes. Withdrawals are allowed for any money earned from playing games using the bonus, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact the care centre for assistance.
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