tpplay

tpplay App support

Contact
+91 5975439856

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If the signal is stable, click "send OTP" and wait. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will ensure a hassle-free transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the update is installed, you should be able to log in and play without any problems. This should ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means users can cash out their actual gaming earnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay is an exception to the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. The bonus itself remains locked and unused.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you're still experiencing issues, you can reach out to their customer care centre for assistance.

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