tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8843515787
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login. You can now easily access the app using only your registered mobile number.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your original active number. If your phone number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get you back to using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming, not from bonus rewards. This means users have to play and earn money before they can withdraw their funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This can sometimes extend the overall process duration beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request has failed. If it has, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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