tpplay
tpplay
This app is available for your device
tpplay
This app is available for your device
Contact
+91 0361548317
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily log in without any additional authentication steps.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should restore smooth functionality to the app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for money earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience payment delays, which can extend the waiting period to up to 24 hours. This delay in payment processing can impact the overall time required for completing the process in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the platform and not withdrawn. It's intended for gaming purposes only, and any winnings can be withdrawn. This means you can withdraw funds earned while playing with bonus money.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
Our friendly website and mobile app make it easy for you to enjoy your favorite games at any time and from any location. We prioritize security and protection, which is why we offer a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that your transactions are fast and secure. To further enhance your gaming experience, we provide exceptional customer support available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with a particular game, have a technical issue, or simply want to know more about our services, our dedicated team is always available to provide you with the support you need.
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