tpplay

tpplay App support

Contact
+91 1890915248

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy login.

Q2: What should I do if I am not getting OTP?

To initiate the process, first check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, try clicking "send OTP" again and, if necessary, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support through email to facilitate the account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can continue playing smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means users can't withdraw bonus rewards, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it fails, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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