tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1050084947
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can easily access your account using this convenient and streamlined process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click on send OTP and wait; if the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can play the newly updated app with ease.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are only possible for the money earned through gaming activities, not bonus amounts. This means users can only redeem earnings from actual gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To register in this app, you must complete and submit all required KYC details, which include saving your Aadhar card, UPI, and bank details. This information is necessary for the app to verify your identity and facilitate further transactions. Please ensure that all your details are accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delayed payment scenario is a rare exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made by playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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