tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5461939920
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will securely authenticate your account. With this method, you no longer need a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal to come through. If you still don't receive the OTP within the allotted time, try initiating the process again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your phone number has changed, please submit your updated KYC details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. This will allow you to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users can only redeem monetary rewards they've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, extending the wait time to up to 24 hours. This delay may happen occasionally, but it's usually a temporary issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money you've won from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds should be deposited into your wallet account within 24 hours. If you still experience issues, you can reach out to their customer care centre for assistance.
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