tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8934810053
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong and stable signal. If you still experience issues, you can wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means you can redeem your gaming earnings but not the bonus cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, your Know Your Customer (KYC) details must be completed and submitted through this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step to ensure the process runs smoothly. Please ensure all required information is accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, although this timeframe is generally reliable. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur occasionally, but it does not typically impact the overall process duration.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds earned from the bonus in gaming activities, and they cannot be withdrawn. The money earned from playing games using the bonus amount is withdrawable. This means you can withdraw winnings made from playing games, but not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it does, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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