tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4695688642
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in. This method eliminates the need for a password or email credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click on send OTP and wait for the verification code. If the code doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should resolve any compatibility problems and allow you to access the app as intended.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw money they've earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may cause a wait time of up to 24 hours. This delay is an exception rather than the norm, with most transactions completing quickly and efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their customer care centre for assistance.
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