tpplay

tpplay App support

Contact
+91 9575469291

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verifying the OTP will securely authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure you have a strong internet connection. Wait for a few moments after clicking "send OTP" to allow a code to be sent. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, send your KYC details to customer support via email for assistance with transferring your account. This will help resolve the issue and shift your account successfully.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, then download the latest version. This will allow you to successfully log in and play the updated app. Once installed, you can access the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means users cannot withdraw bonus funds accumulated within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, delays in payment processing can occur, potentially extending the wait time up to 24 hours. This variation in processing times is a limitation of the app's payment system.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn personally. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, rest assured that your money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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