tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3709369566
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, enter your registered mobile number after opening the app and verify the OTP (One-Time Password) that is sent to your mobile number. This process replaces the need for a password or email login. Once verified, you can easily access the app without any additional login credentials.
Q2: What should I do if I am not getting OTP?
Before proceeding, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the time to expire and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support for assistance with account transfer. This will help resolve the issue and shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and then you should be able to log in and play without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus money cannot be accessed. This means you can withdraw the money you've earned while playing, but not the rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can impact the overall experience, despite the app's efficiency in other areas.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used to play games, it cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact their customer care centre for assistance.
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