tpplay

tpplay App support

Contact
+91 4963824449

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method allows you to bypass the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and ensure a strong signal is available. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass before contacting the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) documents via email to the customer support system for assistance with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any issues. Once installed, you can access the app as normal.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned from actual gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all relevant bank details. This ensures a seamless and secure onboarding process. A complete and accurate profile will facilitate smooth transactions and access to available services.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but the overall time can range from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay primarily affects the timing of the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will automatically be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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