tpplay

tpplay App support

Contact
+91 7034419439

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in without needing a password or email. This convenient login process allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. After clicking "send OTP", wait for the specified time before reaching out for assistance if the code doesn't arrive. If needed, you can contact the app's support system through live chat for further help.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If the number has changed, send your updated KYC details via email to the customer support team for assistance with account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once you've reinstalled the app, you should be able to access it without issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming, not including bonus amounts. Users cannot withdraw bonus funds, only the money they have earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and other bank details. This will ensure a seamless experience in our platform. By submitting this information, you'll be able to access and utilize our services efficiently.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn. Any winnings from games played with the bonus amount are withdrawable. This means you can withdraw funds earned from playing games, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing there, rest assured that the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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