tpplay

tpplay App support

Contact
+91 5381299489

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your device. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify your account, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try clicking the "send OTP" button again. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your correct KYC details to the customer support via email to facilitate account transfer. This will enable the system to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app with ease. This should fix any problems you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is only allowed for the money earned from gaming, and not for bonus amounts. This means users can cash out their earnings from playing games, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for the onboarding process. Ensuring your details are up-to-date and accurate is crucial for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow processes to be completed within 3 hours, down from 30 minutes. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is an exception to the app's generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned through gameplay. The funds earned by playing games with the bonus amount are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry - the money should be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for further assistance.

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