tpplay

tpplay App support

Contact
+91 0456787177

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This process replaces the need for a password or email login. You can now easily access the app using just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you still don't receive the OTP, you can try clicking "send OTP" again or reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the problem and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then try logging in again. This should allow you to access and play the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made from earned gaming revenue, not from bonus amounts collected. This means users can access their earnings from gaming activities but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This additional wait time is a potential exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are withdrawable. This means you can cash out money earned from your gaming activities, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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