tpplay

tpplay App support

Contact
+91 3887307277

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP, click send again and wait. Alternatively, you can reach out to the app's support system through live chat if you don't receive the OTP after a reasonable time.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This should resolve any compatibility issues and allow you to access the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, not bonus amounts collected. Withdrawn funds are exclusive to money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhaar card, UPI information, and bank details. This information is mandatory for the application process. Saving these details will enable a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within a 3-hour timeframe, but can take as little as 30 minutes. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variability in processing times may impact users' experience with the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. This means you can use the bonus funds to play games, but any winnings from those games can be withdrawn. Winnings earned from playing with bonus funds are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot withdrawal issues, check your transaction history in the settings. If the problem persists, rest assured that the funds will be added to your wallet account within 24 hours. If you experience any further issues, contact the care centre for assistance.

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