tpplay

tpplay App support

Contact
+91 0380810098

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your phone. This will securely log you in without requiring a password or email. You can now easily access your account using just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. Once you've clicked send OTP, wait for the allotted time for the code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to easily log in and start playing. This should fix any compatibility problems and get you back up and running.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means users can cash out their winnings from gameplay but not additional bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details. Submission of these details is necessary for further processing.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This can extend the overall processing time beyond the initially estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from the care centre.

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