tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7726073528
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) that is sent to your mobile number, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be made from earnings obtained through gaming activities, and not from bonuses collected. This distinction is made to maintain a clear separation between earned and bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your KYC (Know Your Customer) details are filled out and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Having all these details saved will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing to be completed. This delay can sometimes add to the overall wait time for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.
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