tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6773513310
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you verify the OTP, you will be logged in securely without the need for a password or email. This method provides a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after clicking send, try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To login successfully, use the same active number. If your number has changed, please email your complete KYC details to our customer support team to facilitate account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can access your hard-earned rewards but not your bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI credentials, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned it. Any winnings from gaming with the bonus amount can be withdrawn by the player. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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