tpplay

tpplay App support

Contact
+91 9130917403

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile for successful login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will allow you to access the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. This means users can cash out their genuine earnings, but not any bonus rewards they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours. This temporary delay can occur occasionally when making a payment through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed from the money earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to ensure your withdrawal request is being processed. If the issue persists, funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.

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