tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3317445613
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, providing a convenient and streamlined experience.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system, which will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To continue playing, you'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and enjoy the updated gameplay.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only the money earned from gaming can be withdrawn, not the bonus amount collected. The earned gaming money can be withdrawn after reaching the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours. This delay can be a drawback in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If the money doesn't show up within 24 hours, it will be added to your wallet account and if not, you can seek assistance from their customer care centre.
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