tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0014425679
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your phone to complete the login process. After verification, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP, try resending it and if that doesn't work, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, and bonus rewards cannot be withdrawn. This means users can only cash out the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI information, and all bank details. This information is required for verification and account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for processing to complete.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request has been processed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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