tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8024026389
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to appear and click "send OTP" again. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. You can access your earned gaming money for withdrawal purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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