tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4332559252
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you don't receive an OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your original active number. If you've changed numbers, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and start playing without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming, and not from bonus amounts. This means you can access and use your earned gaming funds, with a minimum withdrawal amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. All required information should be accurately filled and verified.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time between 30 minutes and 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can disrupt the otherwise efficient and swift experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings and verify if your withdrawal request is failing. If your funds are delayed, they will be added to your wallet account within 24 hours. If you experience ongoing issues, contact their care centre for assistance.
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