tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8398934278
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a proper signal and then confirm by clicking on send OTP. If the OTP doesn't arrive on time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device to start fresh. Then, download and install the latest updated version of the app. Once installed, you should be able to log in and enjoy the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other apps. Only earnings from gaming can be withdrawn, not bonus money collected. Users can access their earned funds for withdrawal purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can cause a discrepancy in the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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