tpplay

tpplay App support

Contact
+91 2076568733

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated features without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can access their earned gaming rewards but not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details. Completing these requirements is mandatory for further process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can extend the overall completion time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, navigate to the settings and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to their customer care centre for assistance.

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