tpplay

tpplay App support

Contact
+91 5329518200

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in without needing a password or email. This streamlined process allows for easy and convenient access.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait a bit longer before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the login process.

Q4: You are getting blackout and the app is not opening?

Uninstall the current version of the app from your device, then download the latest update. Once the new version is installed, you can log in and start playing. This should resolve any issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. This means users can only cash out the money they've earned through gameplay, not bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours to complete. However, there may be occasional delays in payment processing, which can extend the wait time to up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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