tpplay

tpplay App support

Contact
+91 9859226715

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. Once verified, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To complete this process, start by checking your internet connection for a strong signal. If you receive the OTP, wait for the allotted time to pass; if not, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After reinstalling, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can withdraw the money you've earned through gaming, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be uploaded and saved in the app, including your Aadhar card, UPI information, and bank details. This is a mandatory step and is required for further progress in the application. By saving these details, you can ensure a seamless and secure experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This variability affects the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games with the bonus amount, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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