tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2623864890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Once uninstalled, download the latest version of the app, and you should be able to easily log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to the money earned from gaming, excluding any bonus collected. Bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and all relevant bank information. This ensures a secure and efficient process moving forward. Having all the necessary details saved will help streamline the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, processing transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned during gaming can only be used within the gaming platform, not for withdrawals. Any winnings from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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