tpplay

tpplay App support

Contact
+91 7731953620

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will trigger an OTP verification, which will securely authenticate you. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC details to the customer support via email to assist with account transfer. This will help facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds not being eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure that all required information is up-to-date and easily accessible. Submitting these details will help facilitate a smoother experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay can be a drawback to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games using the bonus amount. This means the bonus itself can't be withdrawn, but winnings from it can.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't successful, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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