tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8309326631
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely authenticate you. No password or email is required, making it a quick and easy login process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version of the app and reinstall it. Once installed, you should be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Players cannot withdraw bonus funds, only the earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your Aadhar card and bank details, including UPI, within this app. This is a requirement for our KYC (Know Your Customer) verification. Completing these details is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but in some cases, payment processing may take longer, up to 24 hours. This variation in processing time is due to the occasional delay in payment processing. As a result, users may experience a range of completion times depending on the status of their payment.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's pending, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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