tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0369032338
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you without requiring a password or email. Once verified, you can easily access the app using this convenient login method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after waiting, try accessing the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active number associated with your account. If your number has changed, submit your proper KYC details to our customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, with bonus money not being eligible for withdrawal. This means users can only cash out the money they've earned through gaming, not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay is likely due to issues with the payment processing, rather than the app itself.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds in gaming, the earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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