tpplay

tpplay App support

Contact
+91 5324171085

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. Once logged in, you'll no longer need to use a password or email for access.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active account number. If the number has changed, send your updated KYC details to the customer support system via email to assist with transferring your account. This will facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app as normal.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app provides fast and stable services, reducing the overall process time to 3 hours, down from 30 minutes. However, in some instances, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception rather than the norm, due to the app's usual efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by others. They can be withdrawn as real cash after being earned by playing games with the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue with your withdrawal request, first check your transaction history in the settings. If the problem persists, the funds will be added to your wallet account within 24 hours. If the issue still doesn't resolve, you can reach out to their customer care centre for assistance.

Similar apps

Ratings and reviews