tpplay

tpplay App support

Contact
+91 2801547174

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will enable us to update your account settings accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and install it. This should allow you to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawal is only possible for in-game earnings, with bonus funds remaining non-withdrawable. The earned gaming money can be withdrawn, while bonus money collected cannot.

Q2: Is it necessary to do KYC for withdrawal?

To complete your profile, please ensure that all your Know Your Customer (KYC) details are submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours to complete. However, in some instances, payment delays can occur, extending the wait time up to 24 hours. This delay is an exception to the usual quick processing time offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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