tpplay

tpplay App support

Contact
+91 8036203401

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support system via email to initiate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and access it without any problems. This should enable you to play the updated app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can only withdraw funds they've gained through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhar card and saving UPI and bank details associated with it.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, delays in payment processing can occur, requiring a wait time of up to 24 hours. This variability affects the overall completion time of transactions within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funding can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned from gaming with the bonus amount can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings page and review your transaction history. If your withdrawal is delayed, don't worry - the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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