tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8497658919
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. This will be followed by a verification process using an OTP (One-Time Password) that you'll receive. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish. If you still encounter issues, click "send OTP" and wait. If the OTP doesn't arrive within a certain timeframe, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This requires saving your Aadhar card information, UPI details, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can occur despite the app's overall efficient operation.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. Any winnings from the bonus are yours to keep, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the funds are not visible, don't worry - they will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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