tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3716512628
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP received, and this will securely log you in. No password or email is required, making it a convenient login process.
Q2: What should I do if I am not getting OTP?
To verify your account, first check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and install it. You should then be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming activities, not bonus rewards. The app does not allow withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delay may be a temporary issue, but it does impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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