tpplay

tpplay App support

Contact
+91 8087022112

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for passwords or email verification, making it a convenient login option.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. Wait for the signal to strengthen and then retry sending the OTP. If the OTP doesn't arrive within the given time, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your current active number. If it has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and use the app with its newly updated features. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are only possible for earnings from gaming, and bonus collected money cannot be withdrawn. This allows users to access their earned funds in a more substantial amount.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can extend the wait time to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money should be added to your wallet account within 24 hours. If it's not, you can contact their care centre for assistance.

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