tpplay

tpplay App support

Contact
+91 9599114960

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy method.

Q2: What should I do if I am not getting OTP?

To ensure you can receive the OTP, first, check your internet connection for a strong and stable signal. If you're still having trouble, click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem. After updating, you can easily log in and start playing again.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, not the bonus amounts. Any bonus collected cannot be withdrawn, it can only be used within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth and secure experience. Completing this section will help facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

Using this app's fast and stable services, the overall process takes approximately 3 hours to complete. However, some users may experience payment delays, requiring a wait of up to 24 hours. This can prolong the overall processing time beyond the initial 30-minute to 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the money earned from playing games, but only the amount that comes from your own gameplay, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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