tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6939311259
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To access the app, enter your registered mobile number and verify the OTP sent to you. This process will securely log you in, eliminating the need for a password or email login. You can now easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you still struggle to receive the OTP, wait for the allotted time to pass and then seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, then you'll be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw money you've earned through gaming, not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can extend the overall processing time beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned by playing games with the bonus amount. This means the bonus earnings are solely for gaming use, not for personal withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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