tpplay

tpplay App support

Contact
+91 3636737004

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. After that, click on send OTP and wait for a specified time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should ensure a smooth and seamless experience with the newly updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming, not the bonus amount collected. This means users can only access the funds they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all required KYC details are uploaded and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in processing times ranging from 30 minutes to 3 hours. However, some users may experience delayed payments, potentially resulting in a wait of up to 24 hours. This delay can be frustrating, but it doesn't affect the overall efficiency of the app's primary services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus funds. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, first check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from the company's care centre.

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