tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3039906826
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login. This method replaces traditional password and email login options.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your proper KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and play the app with the updated features. This should fix any problems and allow you to enjoy the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals can only be made from earnings gained through gaming, not from bonus rewards. The app does not allow users to withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhaar card, UPI information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, but typically it takes 30 minutes. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay affects the overall processing time, potentially extending it beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are withdrawable. You can withdraw the funds you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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