tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6099847750
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without needing a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After that, click on send OTP and wait for the time to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should update the app to the latest version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earned gaming money, not for bonus rewards. This means users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all bank details. This is a requirement to proceed with the registration process. Please ensure all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can extend the wait time to up to 24 hours. This delay may occur when payments are processed, potentially affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw any winnings earned from playing games with the bonus amount. This restriction is in place to ensure bonus funds are used exclusively for gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their support centre for assistance.
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