tpplay

tpplay App support

Contact
+91 0966977439

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP within the specified time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus collected. This means users cannot withdraw bonus funds, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be filled and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface), and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases. This variance in processing time may impact the overall experience with the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use only, with no external withdrawals allowed. You can, however, withdraw the money you earn from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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