tpplay

tpplay App support

Contact
+91 6224740805

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after sending a request, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app seamlessly. This should fix any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. The earned gaming money can be withdrawn once it meets the minimum threshold of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank details. This will ensure a seamless and secure experience. Completing this step is a necessary requirement to proceed further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and not withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To view the status of your withdrawal request, check your transaction history in the settings section. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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